CSI operational report

This task template supports the Collection System Integration (CSI) operational reports.

Statistics reporting allows users to view where data is in the request/response process. These reports provide a count of the items in the Closedwork collection. The statistical reports include:

The work collection is the portion of the end-to-end process that handles the actual request and response activity. It is also the transient data store.

Use the following procedure to configure a task template:

  1. Go to System Operations > Task Management > Task Templates.

  2. Use the dropdown menu to select the Task Type and Task Template. (Click Add to create a new task template. For more information, see Adding task templates.)

  3. Configure the Task specific parameters. These parameters are defined after step 5 of this procedure.

  4. Configure the Common task template parameters. For more information, see Task template parameters.

  5. Click Save.

Task specific parameters:

Report Type:

Select the type of report that this template applies to from the following:

ClosedTime Zone

Select ID:

The ID is populated dynamically when the user runs the report from Collection System Integration > Operational Reports > Statistic Reports. See Operational reporting.

ClosedSend Data To

Defines where to send the report. You can output the report as a file on the computer or network, to a disk, or send the report directly to a printer.

ClosedExport File Name

Determines the output format for the export file. Use the dropdown list to select the output format for the report if you are sending this export to disk.

Select Time Span:

ClosedTime Period

Defines the time span of the data to include in the task for exports, reports, and other tasks. Some common time periods include: Today, Yesterday, Month, Month to Date, Week, Week to Date, Year, and Year to Date.

ClosedStart Date

ClosedEnd Date

Defines the last day from which to include data in the task. To include the full 24 hours of the last day, the task will be scheduled with an adjusted End Date (that is, adding one day to the End Date entered in the task parameter).

ClosedTime Zone