OHS health check

You can initiate health check for a configured OHS instance from the user interface.

Note: OHS health checks can also be initiated and viewed remotely by making API calls to the Hybrid Connector Configuration Gateway. For more information, see OHS health check with APIs.

Using a web browser, log on to a designated Itron portal in an environment where the Hybrid Connector is currently deployed (for example, portal.itrontotal.com). If you have access to multiple tenants within this environment, make sure that you are currently working in the correct tenant:

1. Click the Account icon () in the page header and select Switch tenant. In the dialog, the current tenant name appears under your account name.

2. If needed, select a different tenant and click Update.

After confirming that you're working within the correct tenant, proceed to the following topics:

• Initiating a health check

• Analyzing health check test results

Important! An OHS Health Check can be system initiated or user initiated. System-initiated checks are called Automated Health Checks and may run under one of the following conditions: During configured intervals as defined in the appsettings.json file under OHS Management Service (AutomatedHealthCheckIntervalInHours) After a successful configuration update (Reset Configuration) All users with the Tenant Admin role will be sent an email alert when an automated health check fails. See Health check email alerts.