AMI billing import reprocess task
This task reprocesses AMI billing import requests that resulted in an ID resolution exception during the normal billing import request window. An ID resolution exception occurs when the IEE database is not synchronized with the customer billing system.
For example, a utility runs a billing import request on a daily cycle. This request includes all customers who get billed on that day. Some of those customers have been added to the customer billing system but have not yet been uploaded into the IEE database. Until the IEE database is synchronized with the customer billing system to include these new customers, the import requests for those customers fail, resulting in ID resolution exceptions.
After the two databases are synchronized, the AMI billing import reprocess task re-runs all requests that failed due to an ID resolution exception.
Typically, a utility schedules the AMI billing import reprocess task to run after each database synchronization. Database synchronization might occur one or more times a day, depending on the utility. You can also run this task manually at any time. However, it can only be effective if the databases have been synchronized.
Use the following procedure to configure a task template:
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Go to System Operations > Task Management > Task Templates.
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Use the dropdown menu to select the Task Type and Task Template. (Click Add to create a new task template. For more information, see Adding task templates.)
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Configure the Task specific parameters. These parameters are defined after step 5 of this procedure.
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Configure the Common task template parameters. For more information, see Task template parameters.
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Click Save.
Task specific parameters:
Owner of Import Tasks