Add or update account information in OpenWay Riva

For all installation scenarios, the SetAccount element should be included in the XML sample. If you do not have the account information when you import the installation MDI file, you can import the account information later in a separate MDI file. This scenario may be used to add just the account information.

In the XML file, account information is added to the service point or updated for the service point.

Source of the MDI file

  • Customer work order system or FDM work orders

  • CIS

  • MDM

  • For Itron Analytics, the MDI file should always come from OpenWay Operations Center - Collection Manager.

Elements and attributes

For information about the use of special characters, see Special characters.

The following table shows the elements and attributes included in the XML sample.

  • Required = This element/attribute is required for this specific scenario. It may not be required in other scenarios.
  • Recommended = Itron recommends that you use this element/attribute in this particular scenario.
  • Optional = This element/attribute is optional for this scenario and is only required if you want a specific outcome described in the element/attribute definition. To see the element/attribute description, click on the element/attribute in the table or in the XML sample.
  • Blank = The application does not use this element and any value in it will be ignored.

Element

Attribute/child element

Collection Manager

Performance Manager

Itron Analytics

Operations Optimizer

SetServicePoint

 

 

Required

Required

Required

Required

ServicePointId

Required

Required

Required

Required

EquipmentType

 

Optional

Optional

Optional

CommodityUsageType

 

 

Optional

Optional

CommodityType

 

Required

Required

Required

TimeZone

 

Required

Recommended

Recommended

ServicePointStatus

 

 

Required

Required

PremiseId

 

Required

Required

Required

UtilityId

 

 

Optional

Optional

PrimaryCollectionSystem

 

 

Required

Required

SetAccount

 

 

 

 

Required

Required

AccountId

 

 

Required

Required

AccountNumber

 

 

Required

Required

RevenueClass

 

 

Optional

Optional

CustomerFirstName

 

 

Optional

Optional

CustomerLastName

 

 

Optional

Optional

BusinessName

 

 

Optional

Optional

BillingAddress

 

 

 

 

Recommended

Recommended

StreetAddress

 

 

Recommended

Recommended

City

 

 

Recommended

Recommended

State

 

 

Recommended

Recommended

Zip

 

 

Recommended

Recommended

AccountLinkRange

 

 

 

 

Required

Required

Start

 

 

Required

Required

End

 

 

Optional

Optional

XML sample

<?xml version="1.0" encoding="utf-8"?> 
<MasterDataImport 
	xmlns:xsd = "http://www.w3.org/2001/XMLSchema" 
	xmlns:xsi = "http://www.w3.org/2001/XMLSchema-instance" 
	xmlns = "http://www.itron.com/masterdata/2013/03">
	<SetServicePoint
		ServicePointId = "RivaGasSP1"
		EquipmentType = "Endpoint"
		CommodityUsageType  = "RateA"
		CommodityType = "Gas"
		TimeZone = "EasternUS"		
		ServicePointStatus = "Active"
		PremiseId = "RivaGasPremise1"
		UtilityId  = "018"
		PrimaryCollectionSystem = "OpenWayRiva">
		<SetAccount
			AccountId="RivaGasAccount_0100001216"
			AccountNumber="RivaGasAccount_0100001216"
			RevenueClass="Residential"
			CustomerFirstName="B"
			CustomerLastName="Baggins"
			BusinessName="OneRing, Inc.">
			<BillingAddress
				StreetAddress="4404 N Bland Rd"
				City="Raleigh"
				State="NC"
				Zip="27609"/>
			<AccountLinkRange
				Start="BOT"
				End="EOT"/>
		</SetAccount>
	</SetServicePoint>
</MasterDataImport>