Installing a license for an on-premises tenant

To perform this procedure, you must have access to the file system on the on-premises machine. You must also have permissions to restart IIS on the on-premises machine.

1. Download the license file. Navigate to Administration > Environment > Tenants, locate the tenant, and click the tenant name. Select the Licensing tab followed by the download icon () in the top-right corner of the page. The file is saved to your browser's download folder.

2. Place the license file into the following folder on the on-premises machine:

   %PROGRAMDATA%/Itron/Platform/License/

   Caution: Do not rename the file. Keep the file name in its original format (Licenses_<tenantId>.lic).

3. From an administrator command prompt, restart IIS:

   IISRESET

4. In the portal user interface, navigate to Tenant > Licenses. Verify that the license is listed on the Tenant Licenses page. For more information, see Tenant licenses and Editing tenants.

Note: If the license file is copied to an alternate location, the location path must be re-configured in two places: The appsettings file of the TenantManagement API: edit the Licensing > LicenseFilePath property of the <INSTALLFOLDER>\Platform\Identity\TenantManagement\appsettings.OnPrem.json file. The appsettings file of the Identity Server: edit the Licensing > LicenseFilePath property of the <INSTALLFOLDER>\Platform\Identity\IdentityServer\appsettings.OnPrem.json file.