Diagnosing and Troubleshooting a HAN
The HAN Operations page displays statistics about the HAN's activity. You do not need to log into the HAN to see the HAN Agent Status.
HAN Agent Statistics
Field Label |
Description |
---|---|
Provision Status |
The current state of the meter's connection to the homeowner's Wi-Fi Access Point.
Note: You can also see the HAN Provision Status on the Status Values |
Provision Date |
The date and time when the HAN was provisioned. |
Requests From Clients Not in Whitelist |
"Whitelist" is a standard security policy that keeps track of which devices are approved to communicate within the network. You create the whitelist when you add the LFDIs of all 2030.5 devices in this HAN. If any unauthorized devices attempt to communicate with the meter/2030.5 HAN agent, this field displays the number of attempts. All non-zero values should be investigated. |
Received mDNS Queries for Smartenergy |
As a security measure, this field displays the number of times client devices have requested a "smartenergy" server using mDNS. |
Reset Time of Security (Failed TLS) Statistics |
The date and time when the TLS statistics were cleared from the meter. |
RSSI of Router |
Received Signal Strength Indicator (RSSI) shows how powerful the homeowner's Wi-Fi Access Point is.
|
Reset Time of Packet Statistics |
The date and time when the packet statistics were cleared from the meter. |
Total Packets Received |
The number of all IP packets successfully received over Wi-Fi to the meter. |
Total Packets Sent |
The number of all IP packets sent out over Wi-Fi from the meter. |
Total Packets Resent |
The number of IP packets resent, which may suggest Wi-Fi communications problems with the client, or the server and the Wi-Fi router. |
Failed TLS Requests |
The number of received IP packets in which the client failed to properly encrypt the packet data causing a packet resend request. |
Connected Devices/Client Statistics
Field Label |
Description |
---|---|
Select All |
If you are removing all the LFDIs from the HAN, click the check box in the table header. If you are removing one LFDI, click the check box in that row only. Note: The system offers no "Undo" mechanism. You must re-enter the 40-character code to add the device to the HAN again. |
LFDI |
A 20-byte (40 digit hexadecimal) identifier for each registered client. |
Registration Date |
The date and time that the LFDI was registered to the meter's HAN access control list. |
HTTP Errors |
The number of improperly formed HTTP requests from the client. |
Invalid URLs |
The number of invalid URL requests made by the client represented by the LFDI. A large number might suggest a hacker device probing the system. |