Descriptors

The Descriptors panel displays transaction information, including (but not limited to) the following elements:

  • Transaction group. The transaction category.
  • Priority. High, low, or medium priority.
  • Action type. Action required (for example, Replace).
  • Service order type. For example, Metering Service Works.
  • Service order sub type. For example, Disconnect at Pillar-Box.
  • Customer consultation required. Boolean field: Yes or No.
  • Service time. For example, Non-Business Hours or a range of hours.
  • Switching service required. A description consisting of 80 characters maximum.
  • Confirmed de-energisation. Boolean field: Yes or No.
  • De-energisation reason. For example, Unauthorised Usage.
  • Service order co-ordination required. Boolean field: Yes or No.
  • Customer consultation required. Boolean field: Yes or No.

Note:  Displayed fields may vary depending on transaction type.