Contact Details

The Contact details panel displays contact information for all contact types associated with the transaction. Each contact can be a person or a business and includes contact phone numbers, email addresses, and a physical address. The physical address displayed for each contact is the available translated structured address that complies with AEMO requirements and Australian Standard AS4590-1999.

Note:  Contacts can have more than one phone number and email address. However, the panel displays only the first phone number and email address. To view all available fields for a contact, click the menu icon () next to the contact and select Edit ().

To edit contact information, click the menu icon () next to the contact and select Edit (). In the dialog box, make the needed changes on the Phone number, Email, and Address tabs. Click Update to save your changes.

Important!  If the physical address was originally received as a single string, the system attempts to parse and structure the address. To make corrections to an address, edit the data in the New translated address column and then click Update. Both the address information currently within MTS (Existing address) and the raw address information from the transaction (Received address) can be viewed.