Organizing devices into groups

Device groups are the easiest way to perform actions (such as installing an application) on multiple devices at once. Device groups are created and managed on the Devices / Device Groups page. All utility roles have access to this page.

Tip: Devices are automatically added to the All Devices group when the first DI interrogation data is received from the device. Depending on the schedule for DI interrogations in the user system, it may take up to a day for the devices to be appear.

To open the Devices / Device Groups page:

  • Click Home ().

    or

    Click Devices in the navigation menu.

The table displays a row for each existing device group. By default, all tenants have at least one device group (All <tenant name> Devices) that contains all the tenant's electric endpoints currently registered end-to-end with the EAC.

The following columns are displayed:

  • Device Group Name. The name of the device group. Click this to view details about the group.

  • Devices. The number of devices in the device group.

  • Errors. The number of devices in the device group that have not communicated with the EAC in 48 hours or more.

  • Description. A user-entered description of the device group.

  • Type. Device groups are either dynamic (membership is based on defined criteria and changes as device details are updated in the system) or static (membership is a fixed list of devices). Static group membership is defined by a Device Group Import CSV file. For more information about this file format, see Device Group Import CSV file format.

  • Created. The timestamp when the device group was created.

  • Created By. The username or system process that created the device group.

  • Updated. The timestamp when the device group was last updated.

  • Updated By. The username or system process that last updated the device group.

The following tasks help you manage device groups: