Service Mode services on the IEE application servers

The following Microsoft® Windows® services must be installed and running on the IEE application servers. These services are critical for interactions with the IEE Service Mode server. The log files are stored on the IEE application server in the following location \Program Files\Itron\Enterprise Edition\logs.

Table 87 Microsoft Windows services

Service Name

Description

Impacts

Diagnostics

Service Mode MDM Task Monitor Service

Scans for tasks in IEE and pushes the tasks to the Service Mode server defined as an external system in  IEE.

Prevents any remote interrogation tasks from being transmitted to Service Mode servers.

ItronEE_Service_smximdmtaskmonitorservice.log

Service Mode MDM Configuration Monitor Service

Scans for configuration updates in IEE and pushes the updates to the Service Mode server.

Configuration changes in IEE will not transfer to the Service Mode server.

ItronEE_Service_smximdmconfigurationmonitorservice.log

 

Itron Application Service

The Itron Application or base service runs on each application server and includes the Logging Service.

If the Logging Service fails, the log messages are only reported in the ItronEE_ IeeAppServer.log .

ItronEE_IeeAppServer.log