Editing properties for a user

  1. Navigate to Tenant > Users. Locate the user account that you want to edit.

    Note: To locate a user in the list, click (Search), enter all or part of a username, and press Enter or click (Search) again. The results appear in the list. To clear the results, click the X in the search box.

  2. Select the desired Username. You are taken to the Properties tab for this user.

    Note: For non-hosted users, the Mobile phone number and Email address may be synced with the company's Azure Active Directory. In this case, an annotation, (synced), appears next to these values on the Properties tab.

  3. Select Edit properties () near the bottom of the page.

  4. In the dialog that appears, make your edits.

    Note: Synced mobile phone numbers and email addresses cannot be edited

  5. Click Save. An updated list of authorizations appears on the tenant user's Authorizations tab.