Anti-virus configuration

Anti-virus software may interfere with the proper functioning of the IEE notification subsystem, which sends e-mail and e-page notifications to end users. To avoid this problem, modify the access protection settings in your anti-virus software on the IEE application server. Configure your anti-virus software to allow the following processes to perform mass mailing:

  • uiapplication.exe

  • IeeAppServer.exe

  • IeeServiceRunner.exe

    Different anti-virus software have different ways of configuring settings; refer to your anti-virus documentation for specific instructions.

Example

The following example describes how to configure the Network Associates anti-virus program to allow IEE notifications.

Use the following procedure to configure the anti-virus software pProgram:

  1. Go to Start > Programs > NetworkAssociates > VirusScan Console.

  2. Double-click the Access Protection item.

  3. On the Port Blocking tab, check Prevent mass mailing worms from sending mail.

  4. Click Edit to open the Add or Edit a Port Blocking Range dialog.

  5. In the Excluded Processes edit box, add the following to the end of the last process name:

    uiapplication.exe, IeeAppServer.exe, IeeServiceRunner.exe

  6. Click OK until you return to the VirusScan Console.

  7. Close the console.