Manually accepting failed validation queue items

Use Manual Accept to resolve a queue item in situations where the data is valid even though it caused an exception. For example, a customer might exceed the normal high usage threshold in a legitimate manner. The Usage High Limit validation rule fails the data even though the data is valid.

If the data has already been resubmitted for processing and passes validation, the Manual Accept action becomes unavailable.

Note: Changing the state to Manual Accept is not the same as Manual Validation. Manual Accept changes the state of the item and removes it from the queue. The item does not have a new validation status of pass. The data now displays with a status of Manual Accept, indicating you reviewed the data and manually accepted it.

Caution: In IEE versions prior to 7.0 SP2, there is no confirmation message when you manually accept a failed validation item. Verify that you select the correct items to accept, as they will immediately change their state to Manual Accept.

1. Select the failed queue items to accept.

2. Right-click and select Manually Accept.

   IEE changes the queue state to MANACCEPT and removes the item from the queue.

   Note: In IEE versions 7.0 SP2 and later, the status may change to PENDINGMANUALACCEPT, especially in cases of bulk acceptance. When IEE completes the manual accept process, IEE automatically updates this status to MANACCEPT and removes the item from the queue.