Account service point channel reason table

This code table defines values for the reason for the service point channel's relationship to the account. Reason codes must be defined prior to creating service point channels. Add blank rows to the table and use the input fields to enter the ID and a description for each reason.

Caution: If your utility uses IEE business processes such as Peak Time Rebate (PTR) and AMI Billing Export (ABE), you must select at least one account service point channel with an account reason of Billing, where the Reason parameter appears in configuration user interfaces. Not having at least one service point channel account reason as Billing, can cause IEE business processes, such as ABE and PTR, to function in an unexpected manner. Take this into consideration when adding IDs to the Account Service Point Channel Reason Table.

The code table does not reflect updates until the cache is refreshed. You may need to restart the service to refresh the cache.

Configuring the Account Service Point Channel Reason Code Table

1. Go to System Administration > System Admin > Code Table Setup.

2. From the Code Table Selection List, select Account Service Point Channel Reason Table.

3. Use the Number of rows to insert on add dropdown menu to select the number of blank rows to add to the code table.

4. From the Code Table Setup menu, click Add. The new rows appear in the table.

5. Click to select each blank row added and configure the following parameters:

   • ID

   • Description

6. Click Enter to save the values to the code table.

7. Click Save.