Creating a Customer Portal broadcast message
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On the Broadcast Messages page, click Create.
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Type the message in Message.
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(Optional) Style the message using the tools in the Message window. These tools function similarly to those seen when writing an email or document.
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Select a start date from the Publish Start Date menu. The start date must be today's date or in the future.
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Select an end date from the Publish End Date menu. The end date must be further in the future than the publish start date.
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Click Update.