Creating a Customer Portal broadcast message

  1. On the Broadcast Messages page, click Create.

  2. Type the message in Message.

  3. (Optional) Style the message using the tools in the Message window. These tools function similarly to those seen when writing an email or document.

  4. Select a start date from the Publish Start Date menu. The start date must be today's date or in the future.

  5. Select an end date from the Publish End Date menu. The end date must be further in the future than the publish start date.

  6. Click Update.