HidTheftAgent agent releases
Agent releases apply to changes and updates in the back end portion of the High Impedance Detection. For information about changes and updates made in the user interface and API, see High Impedance Detection application releases.
This section provides information about new and enhanced features and resolved issues in HID agent releases. HID agent updates are deployed through the Itron Enterprise Application Center (EAC) as needed.
1.3.133 release
This release occurred on February 10, 2025. This agent release is available through the Itron Enterprise Application Center (EAC) and can be selectively evaluated and deployed by utility personnel with the appropriate assigned roles.
Upgrade path
See Installation.
Related documentation
-
Other documents on the Distributed Intelligence Applications page on products.itron.com
Compatibility
|
Device types |
Minimum firmware version |
Minimum AppServ version |
|---|---|---|
|
4.5.387 |
N/A |
|
4.5.387 |
N/A |
|
4.5.387 |
N/A |
|
4.5.387 |
N/A |
|
10.2.512 |
1.3.470 |
New features and enhancements
3331289: Handling large events due to solar - computation changes
Enhancements in handling HID alarms on premises with solar generation.
3331288: Move API-needed items to HID feature, not only Z* features
All data needed by the customer is available with the Impedance Computation feature and no other licensing requirements. A new message type has been implemented. This data is generated at midnight every day (per leg). This message contains the Event date, Meter legs, Event count, and P50LZP.
Resolved issues
3391044: coutlogger appears to have memory leak
Resolution: Fixed.
3402128: Agent high CPU seen for HID agent (HW 4.1)
Resolution: Fixed.
Known issues
There are no known issues in this release.
1.3.131 release (HW4.2 only)
Important! This release is only for HW4.2
This release occurred on January 13, 2025. This agent release is available through the Itron Enterprise Application Center (EAC) and can be selectively evaluated and deployed by utility personnel with the appropriate assigned roles.
Compatibility
|
Device types |
Minimum firmware version |
Minimum AppServ version |
|---|---|---|
|
10.2.512 |
1.3.470 |
New features and enhancements
3400875: Suppressing non-required alarms - SI, Theft, Broken Neutral
Known issues
There are no known issues in this release.
0.3.124 release
This release occurred on August 23, 2024. This agent release is available through the Itron Enterprise Application Center (EAC) and can be selectively evaluated and deployed by utility personnel with the appropriate assigned roles. For more information, see Editing HIDTheftAgent settings (Australia only).
Compatibility
|
Device types |
Minimum firmware version |
Minimum AppServ version |
|---|---|---|
|
4.5.387 |
N/A |
|
4.5.0 |
N/A |
|
4.5.387 |
N/A |
|
4.5.0 |
N/A |
|
10.2.512 |
1.3.470 |
New features and enhancements
3219781: Meter form changes
HID now supports the R311 IEC meter form.
Resolved issues
3249190: Nominal voltage detection is not happening correctly
Issue: Nominal voltage detection was not correct when MeterConfig value was set to 2.
Resolution: Fixed.
3028768: HW 4.2 - With config change for z phasor alarm, getting 500 events per day
Issue: With configuration change for z phasor alarm, the agent was getting 500 events per day
Resolution: Fixed.
Known issues
There are no known issues in this release.
0.3.119 release
This release occurred on October 4, 2023. This agent release is available through the Itron Enterprise Application Center (EAC) and can be selectively evaluated and deployed by utility personnel with the appropriate assigned roles.
|
Important! Upgrading to version 0.3.119 deletes the persistent data (historical data for HID computation). Upgrading to 0.3.119 is the same as freshly installing the HidTheftAgent agent for the first time on the meter. |
Compatibility
|
Device types |
Minimum firmware version |
Minimum AppServ version |
|---|---|---|
|
4.5.387 |
N/A |
|
4.5.0 |
N/A |
|
4.5.387 |
N/A |
|
4.5.0 |
N/A |
|
10.2.512 |
1.3.470 |
New features and enhancements
3016657: Increase event limit - 3
-
Agent capability has been enhanced to stop recording load change events when the capped events limit is reached, indicating the same in the logs message.
-
The load change events per day support was capped to 1000 events per day.
-
Zphasor historical data is restricted to a maximum of seven days.
-
The preinstall script clears the older persistent data upon upgrading the agent to 0.3.119.
2919642: Meterform detection for 12S meter on 2S service
The 12S meters are sometimes placed into a service where a 2S meter will be. The HIDTheftAgent algorithm has been modified to consider this as a valid meterform.
2881050: Add agent's PID to cout logs on restart
This enhancement provides better debugging.
Software fixes were made to address vulnerabilities.
Resolved issues
3020881: Flash is not getting cleared after upgrading
On HW 4.0 it was expected that flash would be cleared after the upgrade to 0.3.119 which was not happening
Resolution: The agent preinstall script has been modified to handle this.
3012479: Observed high memory with 2S and 16S fastsim profiling on GenX
High Memory consumption by the agent was observed on 2S and 16S meterforms.
Resolution: Thread optimization has been done to reduce memory consumption.
3006532: Cout logs getting struck while doing agent upgrade and agent is not upgrading
The agent gets stuck, affecting the agent upgrade.
Resolution: Signal handling of SIGUSR1 was fixed to avoid multiple signals happening at the same time.
3006838: HidTheftAgent: 0.3.114: Agent goes down intermittently while running fast simulation
The agent gets stuck.
Resolution: Signal handling of SIGUSR1 was fixed to avoid multiple signals happening at the same time.
2868654: DBUS daemon consuming high 'meter memory' is resulting in LOW memory availability in the meter.
The agent gets stuck.
Resolution: Signal handling of SIGUSR1 was fixed to avoid multiple signals happening at the same time.
3006197: Agent installation failing from FDM and ImprovHelper script.
There has been intermittent installation failure for the agent.
Resolution: The agent preinstallation script has been modified.
2955772: Partial 21# messages being sent to server and ultimately being rejected
Partial 21# messages were getting sent to the backend due to the agent's Flash getting full.
Resolution: The load change events per day support was capped to 1000. Zphasor historical data is now restricted to seven days maximum.
Known issues
There are no known issues in this release.
0.3.110 release
This agent release is available through the Itron Enterprise Application Center (EAC) and can be selectively evaluated and deployed by utility personnel with the appropriate assigned roles.
The minimum supported firmware is 4.5.134.770791.
Compatibility
|
Device types |
Minimum firmware version |
Minimum AppServ version |
|---|---|---|
|
4.5.387 |
N/A |
|
4.5.0 |
N/A |
|
4.5.387 |
N/A |
|
4.5.0 |
N/A |
|
10.2.512 |
1.3.470 |
New features and enhancements
2843621: Log enhancements
To assist troubleshooting, more agent information is captured by the logs , including start-up, daemon process, initializations, and errors.
Resolved issues
2929633: Agent start was taking longer than expected after upgrade or restart
Resolution: Now, the agent start speed is improved after optimizing buffer file handling.
2922457: Voltage output incorrectly assumed to be zero on some 2S meters
Resolution: Now, voltage output is correctly calculated after correcting meter leg combination detection.
2928766: Meter leg incorrectly reported on some 12S delta meters
Resolution: Now, meter legs are correctly reported in Z phasor statistics data.
2915755: CPU usage was incorrectly too high
Resolution: Now, the agent's CPU usage has been optimized and the CPU usage limits have been decreased.
2924865: The agent was incorrectly crashing when upgrading
Resolution: Now, the coredump issue is fixed after correcting an invalid index.
2930990: Supported hardware IDs were incorrect in the manifest file
Resolution: Now, the supported hardware IDs have been corrected in the manifest file.
Known issues
There are no known issues in this release.