Synchronizing the Mobile Application with the Server

Note:  Handhelds must be connected to AC power during synchronization or installation of the mobile software to insure the success of radio firmware updates. Your connection to the FDM server must be a high-speed Internet connection. FDM does not support dial-up connections.

1. Make sure the handheld or laptop on which you are running the FDM mobile application is connected to the FDM server, through a local area network or an Internet connection.
2. Select > Synchronize.
3. From the Synchronize menu, select the desired command button.

   

   • Full Sync. Performs a complete synchronization between the FDM mobile application and the FDM server, including both uploads and downloads.
   • End of Day. Runs routine data and software maintenance tasks, returns completed orders to the server, and returns uncompleted orders (if enabled on your system).

   The system performs the specified synchronization task and then returns you to the screen from which you initiated the process.

   Note:  If any phase of the synchronization fails (for example, the provisioning phase), FDM will try it again and continue retrying until it succeeds or until you cancel the synchronization process.