View Event Log

Use View Event Log to capture and display the tamper and other data recorded in the event log of a 100W+ series, 100W ICS, or 100T-CP module. This command saves the data to the FDM mobile application’s device command log, which the FDM server retrieves during synchronization.

An FC300 handheld or a laptop with a 900MHz Belt-Clip Radio or Itron Mobile Radio is required to perform this function.

If the meter is fully secured, you must retrieve the necessary secure commands before you can execute this function (see Retrieving Secure Commands from the FDM Server).

If enhanced security is enabled on the module, your FDM security manager may have sent a key exchange command for the module along with the secure commands you retrieved from the server. If so, the mobile application executes the key exchange command before executing any of the secure commands. If you receive an error message indicating a security key mismatch, synchronize your mobile device with the server and then perform a Get Commands command. If you still receive the message after performing these steps, contact an Itron customer support representative.