Test Connectivity

The Test Connectivity page allows you to trigger the Ping function to determine the connectivity between the device you are logged into and other nodes in the network. It also measures the latency or delay between the two nodes.

Testing the Device's Network Connectivity using Ping

  1. Select the Device Control Panel work flow.
  2. Log onto the device, then select Network Communications > Network Operations > Test Connectivity.

  3. Select a target to ping:

    • OWCM (OpenWay Operations Center)

      This option is available when you are logged into either an electricity meter or a CAM. It pings the IPv6 address of the head-end.

    • CAM Root Address

      This option is available when you are logged into an electricity meter. It pings the CAM that is the root of the meter's PAN.

    • Best Parent

      This option is available when you are logged into an electricity meter. It pings the meter that this meter uses to route packets upward in the PAN.

  4. Click OK.

    The device sends an Internet Control Message Protocol (ICMP) Echo Request packet to the target and waits for an ICMP Echo Reply. FDM reports the number of packets transmitted, the % packet loss, and a statistical summary of the results, including the minimum, maximum, the average round-trip times measured in milliseconds (ms).

    Note: You must look at the statistics returned by the operation to determine connectivity. The success or failure message merely indicates whether the ping operation was completed.