Connecting an Itron Mobile Radio using Bluetooth to a Laptop

Another option exists for pairing Bluetooth for IMR devices to ensure you are properly connected to Bluetooth. Itron recommends that you download the Itron Bluetooth Pairing Tool from the Itron Access website.

If you pair your IMR with your Windows 10 laptop using the Window's Settings, two identical Bluetooth connections will be shown for your IMR. There will be one entry for Bluetooth Low Energy (BLE) and one for Bluetooth Classic. There is no indication of which entry is which version of Bluetooth. For this reason, you should not pair the radio with your Windows 10 device using Windows' Settings.

To ensure you are properly connected to Classic Bluetooth, Itron recommends that you download the Itron Bluetooth Pairing Tool form the Itron Access website. The tool will force your Windows 10 device to pair with the IMR using only Bluetooth Classic.

1. Install the Itron Bluetooth Pairing Tool on your Windows 10 device.
2. Turn on your IMR.
3. Run the Itron Bluetooth Pairing Tool on your Windows 10 device. Your Windows 10 device automatically starts looking for Bluetooth devices to pair with.
4. If necessary, click Rescan until the IMR you are trying to pair with appears in the list of devices.
5. Select your device and click Pair
6. In the pop-up under the Services tab, identify the COM port that your IMR is assigned to.
7. Follow the instructions in Configuring an Itron Mobile Radio on a laptop to correctly specify the COM port that FDM will use to communicate with the IMR.